Terms of Service

Effective Date: August 18, 2026

Welcome to naapam.store ("us", "we", "our", or "NAAPAM"). Please read these Terms of Service ("Terms") carefully before using our website and services (the "Service").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, customers, users, and others who access or use the Service.

1. Acceptance of Terms

By accessing or using naapam.store, you agree to be bound by these Terms of Service.

If you do not agree with any part of these Terms, you may not access or use our website or Service.

2. Use of the Service

2.1 Eligibility

You must be at least 18 years old to place an order or make a purchase through our Service.

By using our website, you represent and warrant that you are at least 18 years old or are using the Service under the supervision and consent of a parent or legal guardian.

2.2 User Information

When placing an order, you may be required to provide certain information, including your name, phone number, email address, billing information, and shipping address.

You agree to provide current, complete, and accurate information and to update your information when necessary.

2.3 Prohibited Activities

You may not access or use the Service for any purpose other than the purpose for which we make the Service available.

Prohibited activities include, but are not limited to:

• Violating any applicable laws or regulations.

• Providing false, misleading, or fraudulent information.

• Placing fraudulent or unauthorized orders.

• Attempting to interfere with, disrupt, or damage the website or its functionality.

• Using the Service for any unlawful or unauthorized purpose.

• Attempting to gain unauthorized access to our website, systems, or data.

3. Products and Pricing

3.1 Product Descriptions

We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on our website are accurate and up to date.

However, we do not guarantee that all product descriptions, images, colors, specifications, or other information will always be completely accurate, current, or error-free.

Actual product appearance may vary slightly from images displayed on the website due to photography, lighting, screen settings, or other factors.

3.2 Pricing

All product prices displayed on our website are subject to change without prior notice.

We reserve the right to modify, update, or discontinue any product or Service at any time.

In the event of an incorrect price or product information due to a technical or human error, we reserve the right to cancel the affected order and provide an appropriate resolution.

4. Payment and Security

4.1 Payment Methods

We may accept payments through available online payment methods and Cash on Delivery (COD), where applicable.

All online payments are processed through secure payment processing services.

By providing payment information, you represent and warrant that you have the legal right to use the payment method provided.

4.2 Cash on Delivery (COD)

For COD orders, payment must be made to the delivery partner at the time of delivery.

Customers are requested to place COD orders only when they are willing and able to receive the order.

Repeated refusal or intentional non-acceptance of COD orders may affect the availability of COD for future orders.

4.3 Billing Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made through the Service.

If any information is incorrect or incomplete, we may be unable to process or deliver your order properly.

5. Shipping and Delivery

For information about shipping, delivery timelines, shipping charges, and related matters, please refer to our Shipping Policy.

Delivery timelines may vary depending on the customer's location, courier availability, weather conditions, holidays, and other circumstances beyond our reasonable control.

6. Returns and Refunds

For information about returns, exchanges, cancellations, and refunds, please refer to our Return and Refund Policy.

All return and refund requests are subject to the conditions mentioned in our Return and Refund Policy.

7. Privacy Policy

Your use of the Service is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store, and protect your personal information when you use our website or place an order.

8. Intellectual Property

All content available on naapam.store, including but not limited to text, graphics, logos, images, product information, website design, icons, and other materials, is owned by or licensed to NAAPAM unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell, or use our website content for commercial purposes without our prior written permission.

9. Order Acceptance and Cancellation

We reserve the right to accept or decline any order placed through our website.

We may cancel an order in situations including, but not limited to:

• Product availability issues.

• Incorrect pricing or product information.

• Suspected fraudulent or unauthorized transactions.

• Incorrect or incomplete customer information.

• Delivery limitations.

• Other circumstances that prevent us from fulfilling the order.

If an order is cancelled after payment has been made, any eligible refund will be processed according to our Return and Refund Policy.

10. Termination

We reserve the right to suspend or terminate access to our Service, without prior notice, if we believe that a user has violated these Terms or has engaged in fraudulent, unlawful, abusive, or unauthorized activities.

Termination of access does not affect any rights or obligations that arose before termination.

11. Limitation of Liability

To the extent permitted by applicable law, NAAPAM shall not be responsible for any indirect, incidental, special, or consequential loss arising from the use of our website or products, except where such liability cannot legally be excluded.

We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including courier delays, natural events, technical failures, or other unforeseen circumstances.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising in connection with these Terms or the use of our Service shall be subject to the applicable jurisdiction in India.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify, update, or replace these Terms at any time.

Any changes will become effective when the updated Terms are posted on this page.

Your continued use of naapam.store after any changes are posted constitutes your acceptance of the updated Terms.

14. Contact Information

For any questions, concerns, or clarification regarding these Terms of Service, please contact us:

Website: naapam.store
Email: support@naapam.store
WhatsApp: +91-8249727655

By accessing or using naapam.store, you acknowledge that you have read, understood, and agreed to these Terms of Service.

If you do not agree to all the terms and conditions of this agreement, then you may not access or use our Service.