Shipping policy

Shipping Policy

Shipping All Across India

At NAAPAM, we're committed to delivering your favorite products to customers across India. We aim to provide a smooth and reliable shopping experience with convenient shipping options.

We offer free shipping on all orders, unless otherwise mentioned on the product page or at checkout.

Next Day Dispatch

We take pride in our prompt service. Your order is our priority, and we aim to dispatch your order within 24 hours of receiving your order confirmation.

Orders placed on weekends, public holidays, or during exceptional circumstances may require additional processing time.

Trusted Courier Partners

To provide reliable and secure delivery, we work with trusted courier and logistics partners across India.

Your package is carefully packed before dispatch and handed over to the courier partner for delivery.

Fast Shipping Times

We understand the excitement of receiving your online order. That's why we aim to deliver your order within 3 to 5 business days after dispatch, depending on your location and courier availability.

Delivery timelines may vary for remote locations, certain serviceable pin codes, public holidays, weather conditions, or other circumstances beyond our reasonable control.

Track Your Order

Stay informed about the status of your shipment with our tracking system.

Once your order is dispatched, you will receive the available tracking details through your registered email address, phone number, WhatsApp, or other applicable communication method.

You can use the tracking information provided to monitor your package's journey from our store to your doorstep.

Order Cancellation

We understand that plans can change. If you need to cancel your order, please contact us as soon as possible.

To request a cancellation, email us at support@naapam.store or contact us via WhatsApp at +91-8249727655 within 24 hours of placing your order.

Unfortunately, orders cannot be cancelled once they have been shipped.

For COD orders, customers are requested to accept the order when delivered. Repeated refusal or intentional non-acceptance of COD orders may affect the availability of COD for future orders.

Delivery Issues

If you receive a damaged, incorrect, or incomplete order, please contact us within 48 hours of delivery.

We may request photographs, videos, or an unpacking video to verify the issue and provide the appropriate resolution.

For more information, please refer to our Return and Refund Policy.

Our Commitment to Your Satisfaction

Your satisfaction is our priority. Our shipping policy is designed to provide a smooth, transparent, and reliable delivery experience.

If you have any questions or need further assistance regarding your order or delivery, please feel free to contact our customer support team.

Website: naapam.store
Email: support@naapam.store
WhatsApp: +91-8249727655

Thank you for choosing NAAPAM. Happy Shopping!